We are seeking a Coffee Machine Engineer with skills and ability to resolve technical issues, repair and maintain a variety of coffee machines. This will include resolving technical issues, including fault-finding and problem analysis, parts maintenance and procurement, and timely repairs.
Candidates Attributes: Technically minded, Highly motivated, Personable, Organized, Excellent time keeping
Engineer Job Duties:
Assess and repair mechanical or electrical failures on a variety of coffee machines Providing annual boiler inspections on espresso machines for our clients and as a third part provider. (Training provided through our partner Coffeesafe). Accurately and in a timely manner document engineering processes, parts used and discarded, repairs completed, and the causes of each failure Log all repair calls and time on site. Ensure engineering tools, such as manuals, safety protocols, parts, and work tools, up to date and available to colleagues. Communicate with clients and customers about work time, fault repairs, and downtime, working to minimise customer wait time and maximise solution efficiency Provide excellent customer service Adhere closely to repair schedules Perform routine maintenance and preventative repairs on existing systems Possess contract knowledge and ensure all work is completed in line with polices and procedures, risk assessed. Conduct testing on existing systems and on new parts and materials, and communicate with customers about project-specific testing and timelines Manage other engineering staff members and liaise with third-party contractors Maintain a good working relationship with clients, third-party contractors, and parts vendors Leading on new machine installations and giving full training Refurbishing espresso equipment, including full strip down and rebuild Job Type: Full-time
Pay: £24,000.00-£35,000.00 per year
Benefits:
Company pension Life insurance Schedule:
Monday to Friday Work Location: Hybrid remote in Stratford-upon-Avon CV37 9ST
